5 Benefits of Email Marketing
When was the last time you opened up an email from a brand you liked because the subject line said a product you considered buying is now on sale? Email marketing is one of the most effective ways to reach your customers, develop a relationship with them and establish brand loyalty. Read on to learn about the types of email marketing, the main benefits and how to develop an email marketing strategy. What Is Email Marketing? Email marketing is a method of digital marketing that involves sending customers and potential customers emails with the goal of promoting and selling a product and building brand awareness and loyalty. Email marketing is considered one of the most effective forms of digital marketing because of the low cost, the ability to customize and track performance and build relationships with customers. Email marketing is scalable and can range from sharing news about a small business with a few dozen customers to a whole team of marketers developing customized drip campaigns that resonate with specific customers and their product preferences. 5 Types of Email Marketing As a business, there are different types of emails you can send to your customers and potential customers, such as promotional emails, including a one-time coupon or a sale, general news or updates, perhaps a new product you launched or the fact that you are opening up a new retail store. There are also educational emails that promote general brand awareness. Below, we cover some of the main types of emails you can consider sending your customers. Promotional Emails Promotional emails are emails that most directly sell a product or service. They could include, for example, a coupon, a specific offer or a request for a donation. If you run an online store, promotional emails are like what you think of first in relation to email marketing. However, promotional emails should only be part of a larger digital marketing strategy. “These are the backbone of your digital efforts but we typically recommend making sure they are outnumbered by other types of email content lest you end up with lots of unsubscribes,” Shannon Powers, Chief Strategy Officer, SVP at kglobal. Educational Emails Education emails provide a good contrast to promotional emails. These types of emails give customers information without directly asking them for something, such as spending money on a purchase. For example, a sports store might share an educational article on the different types of electrolyte powder and how to choose the best one for you. A jewelry company could share educational content on how to best care for different types of jewelry. What separates these types of emails from other kinds of email marketing is that they don’t directly sell products or services, but they build brand awareness and loyalty. Newsletters Sending out a regular newsletter can be an effective way to keep your business on your customers’ minds and build customer loyalty. “Newsletters can include updates about the business, share behind-the-scenes glimpses and upcoming events,” Powers said. A newsletter could include personal updates, industry news, featuring someone from the team, gift ideas and more. Drip Campaigns Drip campaigns are a series of pre-scheduled emails sent to customers after completing a specific action. One common example is when a customer signs up for a company’s email list, they will receive a welcome series of emails over the course of a few days. To come up with a potential drip campaign for your business, Powers suggests: “Think about when you would want to engage a reader in a specific sequence of emails: they newly subscribed, they made a purchase or added something to the cart, or you’re building anticipation ahead of a specific launch.” Engagement Emails Engagement emails are often overlooked, Powers shared. These include surveys, a request for a testimonial, a check-in or any other kind of request that asks for personalized engagement. 5 Benefits of Email Marketing Email marketing is one of the most powerful and effective digital marketing strategies.Here are some of the main benefits: Cost-Effective Email marketing is a cost-effective way to reach a large customer base compared with other forms of digital marketing such as paid advertising and social media. Unlike paid advertising, you do not have to continually pay to share your ads or keep paying to reach the same potential customers. Measurable Results Email marketing lets you track what customers are responding to and what they are not and then improve your overall outreach strategy based on this information. You’ll also be able to use this data to segment your audience based on specific interests and engagement. For example, customers who open every email you send will be much more likely to want to receive emails more frequently than customers who only open your emails every few months. Ability to Customize Outreach Email marketing makes it much easier to capture customer data and target specific campaigns to segmented audiences. “Both psychographic and demographic information is so much better than if you were trying to target that specifically in any other channel,” Dana Carr, Director of Email Marketing at Optimove, explained. For example, you can send customers an abandoned cart email that is specific to the item they were shopping for. You can also send customers promotional emails that focus on the specific products they have already demonstrated interest in. Increased Brand Awareness One way to think of email marketing is as an ongoing conversation. It’s easy for customers to stumble across a company they like online, only to close the browser and never come across the brand again. But with email marketing, you can continue the conversation beyond that one-time visit, allow your audience to get to know your brand over time and build brand awareness and trust, all of which eventually lead to sales. Ability to Own Your Contact List With other types of digital marketing, such as social media marketing and paid ads, you are subject to changes in platforms and changes in the algorithm. Your business could be receiving a









