Find Out Why Email Marketing Is Important: 11 Reasons Why You Should Invest
What’s the first thing you do when you wake up every day? I won’t be guessing, but various studies show that you might be one of the 60% of people who check their email. And if you’re a marketer at the same time, I can see your eyes glow, thinking: “Whoo, smells like high conversions on an empty stomach.” Jokes aside, email marketing is the most direct and cost-effective way to reach your audience and stay on top of their minds. Without much further ado, let’s dive right into what makes it so compelling. Email marketing has the highest ROI With an average ROI of $40 for every dollar spent—outperforming SEO ($22) and keyword ads ($17)—email marketing is a high-return powerhouse. But why? It’s because email marketing leverages minimal resources, personalized messaging, and direct access to consumers. Here’s a quick breakdown of the key reasons email marketing can provide such a high ROI: So far so good, but I don’t want to keep a high ROI as just a promise. Here’s a micro case study from a Canadian business to give you the bigger picture. Despite its robust online presence, Eternity Modern, a Vancouver-based high-end home decor brand, lacked an email marketing strategy. Recognizing the potential of email marketing, the company developed a strategy from scratch, implementing: Results: Email marketing requires minimal operational costs As indicated, email marketing requires minimal resources to set up and maintain. You only need a reliable email marketing services provider, basic infrastructure, and a copywriter or designer. Sure, costs might grow as you scale the business, but they are still lower than other digital marketing channels. For comparison, if you invest in blogs instead of emails, you pay the writer, editor, designer, and any tools you subscribe to for content creation and other supplemental efforts (think ChatGPT, Grammarly, etc.). You’ll also need to invest in a content analytics tool or an SEO suite that keeps track of your search rankings. Also, optimizing your articles would require further spending. In contrast, email marketing is much cheaper and less labor-intensive. But I want to give you some numbers to put things in perspective. This is more than enough for a small business or a startup to create highly targeted campaigns. But even if you’re an enterprise with a bigger subscriber base, the cost remains manageable. For instance, if you send up to 100K emails a month and have 25K contacts, the email delivery platform costs only $85. That sounds cool, but I’d like to draw your attention to a simple, low-cost email campaign that yielded great results. It should help better understand the context of low operational cost. Shiree Odiz, a small luxury jewelry brand, drove $69,400 in quarterly revenue from abandoned cart emails. Focusing on personalized subject lines and minimal design tweaks, the brand caught the attention of loyal customers without pressuring them to buy from the brand. This campaign recorded a 41.4% open rate and a 1.4% click-through rate. Given the industry and the type of email, these metrics are more than satisfactory. In addition, there was a follow-up email with a small discount sent to users who didn’t engage with the first abandoned cart email. In tandem, these seemingly simple re-engagement emails generated the revenue mentioned earlier. Pro Tip: Note how Shiree Odiz’s first (abandoned cart) email is HTML including product images and a prominent CTA. Whereas the follow-up is plain text. This simple trick may improve conversions and engagement with the follow-up as recipients typically see plain text as more personal. Email marketing helps acquire new customers at a low cost Over the past eight years, customer acquisition costs have skyrocketed, the main drivers being increased competition, rising ad platform costs, and inefficient campaigns. The trend sounds alarming, especially if you’re a startup or aim to scale your business. But you guessed it, email marketing is the light at the end of the tunnel. Let’s dive deeper into why: The primary reason is that email marketing boasts a significantly lower cost per lead (CPL) than other channels: This difference stems from the following: And, as always, it pays to examine an industry example closely to get a ballpark idea of how cost-effective customer acquisition is with email marketing. Important Note: I have to stress that all this assumes you have a tactful lead magnet. Don’t shy away from using other channels to disseminate the magnet. This setup can drive great results as long as the key conversion/point of engagement happens with email. Take InfoShare Academy, an intensive programming courses provider. They tackled the challenge of converting tech enthusiasts into students by creating a strategic lead generation campaign and promoting it via social media and email marketing. They offered a beginner-friendly eBook, “The 125 Coding Terms for Beginners,” showcasing InfoShare’s expertise and promoted it via targeted Facebook ads. The ads were just used to reach the targeted avatar, and the goal was to get the lead’s email address. Interested parties who clicked the link got funneled from social media to a landing page and, from there, into a qualified email list. A follow-up email sequence educated prospects on programming careers, positioning their courses as the ideal next step. The campaign delivered results beyond the brand’s expectations, including: Expert Tip: The education and courses industries have historically had some of the highest engagement and conversion rates due to the nature of the business. If you’re in SaaS, e-commerce, or other industry, the numbers could be lower but not insignificant. Email marketing fosters direct and personalized communications Email marketing allows businesses beyond superficial personalization (e.g., adding the recipient’s name). Instead, it enables brands to create meaningful, tailored experiences through segmentation and automation. Here’s how: As always, I’ll reference a real campaign that leveraged key user data to create personalized messages that cut through the inbox noise. Note: The email case study is from 2017, but it’s still highly relevant as it shows the power of tactfully using customer data for marketing purposes. The aviation space is fiercely competitive, which is why EasyJet, wanted










